PIA Ranked 3rd Worst Airline in the World

Posted By Helper Pk

                                  (Shan Noor)

              

Pakistan International Airlines (PIA) has been ranked at 70th spot in the 5th annual airline rankings published by AirHelp – a company which helps compensate for the delays and cancellations in flights.

The company ranked 72 international airlines based on their performance in the first quarter of 2018 using statistically significant data.

Ranking Criteria

The overall rankings were generated based on the following factors:

• Customer complaints handling – responding to the claims filed by the customers
• Service quality – taken from the reputed rating websites and online feedback by the customers
• On-time performance – timely take-offs and no delays/cancellations

Worst 10 Airlines

The statisticians at AirHelp have ranked the following as the worst airlines in the world:

For understanding, below are the ranks along with on-time performance score.

Note: The rankings are based on two other factors as well, therefore, you might see better on-time performance for the lower ranked airlines as well. This would mean that these airlines fared poorly on the other ranking factors.

Rank	Airline	On-time Performance Score (%)
72	WOW Air	75
71	Royal Jordanian Airlines	83
70	PIA	61
69	EasyJet	79
68	Air Mauritius	69
67	Ryanair	86
66	Korean Air	64
65	Iberia	84
64	Aerolineas Argentinas	85
63	Jet Airways	65

PIA has the worst on-time performance score, offering only 61% timely services.

Top 10 Airlines

According to AirHelp, these are the 10 best airlines:

Rank	Airline	On-time Performance Score (%)
1	Qatar Airways	89
2	Lufthansa	76
3	Etihad Airways	86
4	Singapore Airlines	85
5	South African Airways	85
6	Austrian Airlines	80
7	Aegean Airlines	90
8	Qantas	89
9	Air Malta	86
10	Virgin Atlantic	82

Some of the biggest names including KLM and Emirates failed to reach the top 10 and were ranked at 11th and 16th respectively.

What is your say on the matter? Let us know in the comments section.